Auraborus

Plan. Personalize. Explore.

Welcome to Auraborus — the ultimate group travel app built for explorers who crave connection, culture, and customization. Whether you're planning a private journey or joining others on an epic Egyptian adventure, Auraborus makes it effortless.

Custom Journeys

Select your destinations, interests, transport, accommodation, and activities. We'll generate a full itinerary — down to the hour.

Group Travel, Reimagined

Share your trip link and invite friends, or open it up for fellow travelers to join.

On-the-Ground Support

Our local trip leaders ensure everything goes smoothly — from airport pickup to last-minute changes.

Seamless Logistics

Meal schedules, transport, and experiences are all taken care of. You just show up and enjoy.

Frequently Asked Questions

What is Auraborus? +

Auraborus is a comprehensive group travel app that specializes in Egyptian adventures. We connect travelers with custom itineraries, local experiences, and provide on-ground support throughout your journey.

How does the booking process work? +

Simply select your destinations, interests, and preferences through our app. We'll generate a custom itinerary and connect you with local service providers. You can book individually or create group trips to share with friends.

What is included in the support service? +

Every trip includes a dedicated local guide or coordinator who will:

Meet you at the airport
Ensure all activities happen on schedule
Handle last-minute changes or issues
Provide local insights and recommendations
Be available throughout your entire journey

What is your refund policy? +

We have a strict no-refund policy once bookings are confirmed, except for specific circumstances such as:

Trip cancellation by service providers
Force majeure events (natural disasters, government restrictions)
Significant itinerary changes by service providers
Service provider failure to deliver booked services

Personal emergencies, change of mind, or minor weather conditions do not qualify for refunds.

How do I join or create a group trip? +

You can either create your own custom trip and share the link with friends, or browse available group trips created by other travelers. Our app makes it easy to connect with like-minded adventurers.

Is there an age requirement? +

Yes, users must be at least 18 years old to make bookings through Auraborus.

What areas of Egypt do you cover? +

We cover destinations across Egypt, from the bustling streets of Cairo to the stunning oasis of Siwa. Our local network ensures you can explore both famous landmarks and hidden gems throughout the country.

Terms of Service & Privacy Policy

AURABORUS TERMS OF SERVICE AND PRIVACY POLICY

Last Updated: July 10, 2025

TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

By accessing or using the Auraborus mobile application or website (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. COMPANY INFORMATION

Auraborus Ltd ("Company," "we," "us," or "our") operates the Auraborus platform, which facilitates bookings for tours, accommodation, and transportation services.

3. SERVICE DESCRIPTION

Auraborus is a booking platform that connects users with third-party service providers for tours, accommodation, and transportation. We act solely as an intermediary and booking facilitator.

4. PAYMENT AND REFUND POLICY

4.1 Payment Terms

Users may pay deposits or full payments for bookings
All payments are processed securely through our payment partners
Prices are subject to change until booking confirmation
Full payment deadlines are clearly indicated within the app for each booking
If a deposit has been paid but full payment is not received by the specified deadline, the trip will be automatically cancelled with no refund of the deposit amount

4.2 Refund Policy

NO REFUNDS are provided for any reason once a booking is confirmed, except as specified below
Refunds will only be considered in the following circumstances:
- Trip cancellation by the service provider
- Force majeure events (natural disasters, government restrictions, etc.)
- Significant changes to the itinerary by the service provider
- Service provider failure to deliver booked services
Refund requests must be submitted within 48 hours of the incident
Refund processing may take 5-14 business days
Refunds may be processed through the original payment method or as cash payment, at the company's discretion

5. LIMITATION OF LIABILITY

Auraborus Ltd's sole responsibility is to facilitate bookings and ensure services are delivered as scheduled. We are not responsible for quality of services provided by third-party vendors, safety incidents, personal injuries, property damage, lost belongings, medical emergencies, or acts of third-party service providers.

6. GOVERNING LAW

These Terms are governed by the laws of the Arab Republic of Egypt. Any legal disputes shall be subject to the exclusive jurisdiction of the civil courts of Cairo, Egypt.

PRIVACY POLICY

1. INFORMATION WE COLLECT

We collect personal information including name, email, phone number, payment information, booking history, travel documents, and device information.

2. HOW WE USE INFORMATION

We use information to process bookings, communicate about services, improve our platform, comply with legal requirements, and prevent fraud.

3. INFORMATION SHARING

We do not sell personal information. We may share information with service providers, payment processors, legal authorities when required, and business partners with your consent.

4. DATA SECURITY

We implement appropriate security measures to protect personal information. However, no method of transmission over the internet is 100% secure.

5. CONTACT INFORMATION

For questions about these policies, contact us at saferegyp1@gmail.com.

For the complete terms and conditions, please refer to the full document provided with the app.